Information We Collect
Categories of personal data gathered include:
- Contact information (names, addresses, phone numbers, email addresses)
- Demographic information
- Location data from GPS or IP addresses
- Survey responses
- Browser and browsing behavior data
The company does not knowingly collect personal information from minors and requires parental consent for users under 13. Individuals aged 13–17 may authorize sales of their information directly.
Use of Information
Data is used for system administration, experience enhancement, marketing, lead generation, compliance purposes, and appointment setting. The company compiles analytics, displays personalized advertisements, tracks marketing effectiveness, and collects information for product sales.
Consumer Rights Under CCPA
California residents have four primary rights:
- Access — Request disclosure of collected personal information within 45–90 days, available twice annually.
- Deletion — Request removal of personal data, with limited exceptions for business necessity, fraud prevention, legal compliance, and warranty fulfillment.
- Opt-Out of Sales — California residents may prevent the company from selling personal information to retail affiliates and dealers.
- Non-Discrimination — The company cannot deny services or charge different rates based on privacy right exercises.
Sale of Personal Information
The company sells contact information to non-corporate-owned retail affiliates and dealers for appointment-setting and marketing purposes.
Financial Incentives
The company may offer compensation programs for data collection, sale, or deletion, requiring prior opt-in consent with clearly described terms.
Exercise of Rights
To exercise your California privacy rights, please email info@windowsrenew.com. Identity verification is required before we can process your request.
Do Not Sell My Information
California residents may opt out of the sale of their personal information. Visit our Do Not Sell My Information page or email info@windowsrenew.com with the subject line "Do Not Sell My Info".